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Travel Insurance Program…Manage the Unexpected

 

Whether you are traveling on vacation, visiting family and friends, or even on a business trip, rest assured that your CAE Credit Card is providing you with a safe trip outside Egypt.

 

Your Credit Card now comes with FREE Travel Insurance Coverage, offering you an enjoyable, worry-free travel experience.

 

Benefit from this service by simply using your credit card to pay for your travel expenses: shopping, lodging, travel tickets and more.


Benefits

 

Coverages
Deductible Amount

Coverage Amount Gold Card/ Business Card

Coverage Amount Platinum Card
Accident & Emergency Medical Expenses
EGP 150 per claim
EGP 75,000
EGP 150,000
Travel Delay (excess 8 hours)
EGP 50 per claim
EGP 1,000
EGP 1,500
Personal Liability
N/A
EGP 25,000
EGP 100,000
Baggage Loss (Common Carrier)
N/A
EGP 1,000
EGP 2,500

 

CAE Travel Insurance Program is provided by CHARTIS Egypt.


Features

  • Automatic enrollment

  • Free Travel Insurance; no fees charged

  • 12- months coverage, automatically renewed

  • Coverage applied during travel outside Egypt

  • Coverage is valid for first 10 days per trip

  • Unlimited trips per year

  • Multi-destination

  • Coverage is valid upon paying travel expenses by CAE Credit Card

  • Coverage is extended to primary card members only


Claim Handling

  1. Report a claim directly to CHARTIS Egypt by Fax or Phone within maximum 48 hours from the date of the accident

  2. Acknowledgement letter will be mailed at your mailing address including the contact person in charge of handling your claim, required documents along with the claim form within 24 hours

  3. Send required documents by Fax #: 02 24617011 or e-mail egynonmotorclaims@chartisinsurance.com, whereas originals to be sent to CHARTIS address

  4. CHARTIS will proceed in validating and settling the claim after 72 working hours from documents receipt

  5. CHARTIS to issue reimbursement cheque *

 

* Claims below EGP 2,000 requires 24 hours, while claims above EGP 2,000 requires EGP 48 hours


Service Provider Details and Contacts

Zone
Assistance Service (24/7)

Claims Administrator

Chartis Contacts in Egypt
Europe

Europ. Assistance (Suisse) S.A

Tel: +41.22.341.02.04

Fax: +41.22.939.22.45

Golden Care (09AM - 05PM)

31,bd. Helvetique, 1207, Geneva

Tel.: 00 41.22.786.12.00

Fax: 00 41.22.786.12.20

e-mail: travelegypt@goldencare.ch 

CHARTIS Egypt Insurance Company, S.A.E.

Nile City – North Tower, 26th Floor – 2005 C Corniche El Nile- Ramlet Beaulac, Cairo – Egypt.

Tel.: + (202) 24617000 Ext.: 152

Fax. : + (202)24617010

e-mail: travel.claims@chartisinsurance.com

USA & Canada

Travel Guard Assistance services

Tel: +1-800-626-2427

Travel Guard Assistance Claims Services (09AM - 05PM)

6464 Savoy Dr Suite 200 Houston TX 77036 United States

Tel:+1-877-804-3506

+1-713-267-7555

Fax:+1-713-953-7506

e-mail: claims@travelguard.com 

The Rest of the world

Travel Guard Assistance services

Tel: +1-713-267-2525


For Terms & conditions

Click here to review Travel Insurance Program terms and conditions

 

For More Information


Disclaimers

Crédit Agricole Egypt reserves the right to change any information or requirements mentioned above without prior notice.


 
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