
Ali Hendi
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For the app developers: The app is from stone ages, very slow, full of bugs related to syncing, I had to go online via web to change password in order to gain access from the app. For the bank: Your web and app design and security is old, cheap, and over complicated for me. It's not over secure. It's over complicated.
97 people found this review helpful
Credit Agricole Egypt
September 9, 2020
Dear Client, Thanks for rating banki by Credit Agricole. Please ensure that you are using the latest version. If you still facing issue, Kindy send a screenshot for the issue to Banki.support@ca-egypt.com to help you. Please add your mobile number in the email to contact you if we need more details.

Menna Abdul munim
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Very disappointing Experience. Honestly, I don’t recommend dealing with Crédit Agricole at all. The service is very poor. There are unjustified charges added to the credit card without clear explanations. The mobile application is extremely unreliable it frequently lags, doesn’t reflect the actual available balance, and is not properly synced with the account. This makes it really difficult to track your transactions accurately. Customer service is also inconsistent their responses change
1 person found this review helpful

Abdou Elmoslemany
I like the new development that happened in the program recently... and although I faced several problems with it immediately after the update... it is now working well... but I really hope that there is a way to share the transfer receipt or invoice receipt... like what happens in other programs like Instapay, for example, the ability to take a screenshot has been stopped in the last update
2 people found this review helpful
Credit Agricole Egypt
May 8, 2025
Hi, we are sorry that you're having issues with the app. Can you write to us at banki.support@ca-egypt.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.