Description

Sales

• Promote and sell full range of products / services to current and potential customers at the counter via creating leads / referrals on a daily basis.
• Spot and handle all cross-selling opportunities for opening account to beneficiaries of cheques or transfers.

Quality & Service

• Receive and process cash / cheque deposits from customers.
• En-cash Bank cheques or withdrawals, coupon payment and mutual fund dividends / breaking to customers .
• Pay funds against manager cheques / certified cheques.
• Buy / sell foreign currencies and travelers cheques.
• Issuance of Manager cheques, Bank Drafts and Certified cheques.
• Affect outgoing transfers as per clients instructions and within the set regulations.
• Accept transfers from / to main vault and other Branches.
• Receive, check and prepare all  postdated ,clearing  and collection cheques, before sending to the Center.
• Verify customers’ signatures within limit and obtain proper verification for over limit.
• Process special instructions concerning TDs.
• Promptly and efficiently handle escalated customer issues and feedback.

CBE, Compliance, Audit, Procedures

• Prepare all required lists of old record.
• Prepare Cash Reports.
• Ensure implementation of all Bank policies and procedures as per set limits and given signature authority.
• Ensure abiding to Bank policies, procedures, KYC and all related Compliance regulations and procedures.

Required Skills

• Bachelor degree.
• Service quality oriented.
• Time management and organizational skills.
• Strong follow-up and monitoring mechanism.
• Team work spirit and staff development skills.
• Customer service oriented and cross selling skills.
• Facilitate Procedures (CBE + Compliance).
• Operational experience and high control level over the cash area in line with compliance & CBE directives.

Vacancy Number

Application Opening Date

31 Aug 2016

Deadline

31 Dec 2016

Area

1550