Can I use my physical card to enter the lounge?
You will only be able to access lounges by presenting your membership QR code from the mobile app.
How can we help you ?
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Frequently Asked Questions
- Press on “personal Accounts”
- Tab the account number to review last 50 transactions done
- This Transfer is free till further notice.
- To activate your token Click here
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- Choose “Transfers/Payments”.
- Then choose “banks inside Egypt”.
- Click “from” and choose your account number.
- Then click “to” and choose “banks inside Egypt”.
- Then fill in all the required fields & add the card number in the account number field.
- Then add the amount.
- Press “continue” & choose transfer/payment reason.
- Enter the “TOKEN” & press “confirm”.
- To know more Click here
Easily follow these simple steps:
- click on “Forgot your PIN“ to retrieve/reset your PIN click here
Subscribe in E-statement:
- For credit card and personal account and avoid charging fees for issuing printed statements
- For the E-statement Registration, click here
- Easily follow these simple steps click here