{"id":40177,"date":"2023-05-10T14:12:16","date_gmt":"2023-05-10T12:12:16","guid":{"rendered":"https:\/\/cae-testing.linkdev.com\/?page_id=40177"},"modified":"2025-08-31T15:20:24","modified_gmt":"2025-08-31T12:20:24","slug":"dormant-accounts-instructions","status":"publish","type":"page","link":"https:\/\/www.ca-egypt.com\/en\/dormant-accounts-instructions\/","title":{"rendered":"Dormant Accounts Instructions"},"content":{"rendered":"<p>Cr\u00e9dit Agricole is always keen to deliver the best banking service for you!<\/p>\n<h3>Dormant Account:<\/h3>\n<p>It is the account on which none of the following transactions have taken place: withdrawal, deposit, transfer, payments or balance inquiry, for a whole year for current accounts, and two years for saving accounts. On the other hand, automated transactions carried out by the bank are not considered to prevent dormancy.<\/p>\n<h3>Dormant Account Re-activation:<\/h3>\n<ul class=\"green-bullet\">\n<li>In case of dormant account with other active accounts under customer\u2019s ID:<\/li>\n<\/ul>\n<p>Other accounts under the same ID will work normally, but we advise you to visit the nearest branch or contact the customer service center to reactivate the dormant account.<\/p>\n<ul class=\"green-bullet\">\n<li>In case of dormant customer:<\/li>\n<\/ul>\n<p>This happens when all customer accounts have become dormant because of not doing any transactions according to the bank policy.<\/p>\n<p>The customer will not be allowed to deal on the account or his cards until he\/she visits the nearest branch and writes a request to reactivate the account and sign a printed bank statement.<\/p>\n<h3>General Rules:<\/h3>\n<ul class=\"green-bullet\">\n<li>The bank will continue to cash any drawn checks and implement any standing instructions on the dormant accounts.<\/li>\n<li>However, this is not considered as a reactivation of the accounts. In addition, an attempt of contacting the customer will be made to notify the customer after the transaction.<\/li>\n<li>Upon reactivating the account, the customer must proceed with one transaction (withdrawal, deposit, or transfer) on the same day in order to finalize the reactivation process.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Cr\u00e9dit Agricole is always keen to deliver the best banking service for you! Dormant Account: It is the account on which none of the following transactions have taken place: withdrawal, deposit, transfer, payments or balance inquiry, for a whole year for current accounts, and two years for saving accounts. On the other hand, automated transactions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/informational-pages.php","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"acf":[],"yoast_head":"<title>- Credit Agricole Egypt<\/title>\n<meta name=\"description\" content=\"Dormant Accounts Instructions - Credit Agricole Egypt\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ca-egypt.com\/en\/dormant-accounts-instructions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"- Credit Agricole Egypt\" \/>\n<meta property=\"og:description\" content=\"Dormant Accounts Instructions - Credit Agricole Egypt\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ca-egypt.com\/en\/dormant-accounts-instructions\/\" \/>\n<meta property=\"og:site_name\" content=\"Credit Agricole Egypt\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CreditAgricoleEG\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-31T12:20:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ca-egypt.com\/app\/uploads\/2022\/05\/CA-logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"831\" \/>\n\t<meta property=\"og:image:height\" content=\"449\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ca-egypt.com\/en\/dormant-accounts-instructions\/\",\"url\":\"https:\/\/www.ca-egypt.com\/en\/dormant-accounts-instructions\/\",\"name\":\"- Credit Agricole Egypt\",\"isPartOf\":{\"@id\":\"https:\/\/www.ca-egypt.com\/en\/#website\"},\"datePublished\":\"2023-05-10T12:12:16+00:00\",\"dateModified\":\"2025-08-31T12:20:24+00:00\",\"description\":\"Dormant Accounts Instructions - 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