Elevate Your Banking Experience with "Fidèle Club"

Personalized Attention:

• Dedicated Relationship Manager: Receive expert financial guidance tailored to your individual needs.
• Priority Service: Skip the wait with priority access to our customer service center (19191) and dedicated lounges in most Crédit Agricole branches.
• Seamless Transactions: Benefit from expedited processing for all your banking transactions at any branch.
• Global Airport Lounge Access: Relax in comfort and style with access to VIP lounges at over 25 airports worldwide, 6 times a year, using your Fidèle Club Platinum Credit Card.  Click Here to know more about Visa Airport Companion lounge Service

Fidèle Members — Your World, Seamlessly Managed

As a Fidèle member, you’re entitled to more than just services — you gain a lifestyle of ease, efficiency, and exceptional care. Premium concierge team is here to simplify every aspect of your daily life, so you can focus on what truly matters.

Here’s what you can enjoy — effortlessly:

• Pick-Up & Delivery Services Elevate your lifestyle with tailored concierge solutions pick-up and delivery solutions tailored for you Whether it’s collecting and delivering essential items or sourcing premium groceries, curated books, luxury gifts, gourmet chocolates, and exquisite floral arrangements, we handle every detail with elegance and precision
• Priority Government Services Renew your passport, update your national ID, or finalize legal documents related to your home or vehicle — all with VIP support and zero stress.
• Travel in First-Class Style Whether it’s flights, five-star hotels, guided tours, or VIP airport services — we curate unforgettable journeys with every detail arranged to perfection, including visa assistance.
• Leisure & Entertainment — Reserved Exclusively for You Enjoy priority access to top events, concerts, and theaters. Indulge in VIP table reservations at the finest restaurants.
• Hassle-Free Bill Payments Skip queues and due dates — we handle your banking needs, utility bills, car installments, and education fees with precision and timeliness.
• Auto Services Thinking of buying, selling, or renting a car? Need servicing or paperwork assistance? Consider it done — with white-glove treatment.
• Premium Health & Wellness Access Fast-track your way to trusted doctors, top-tier health screenings, and personalized appointment scheduling — because your well-being deserves priority.
• VIP Services Enhance your travel with our VIP concierge services, enjoy luxury airport transportation and personalized meet & greet for a seamless, stress free journey.

Concierge services at your fingertips:

Call +201107109890 using your personal code sent to you via SMS from CAE Visit: www.lesconciergesegypt.com Terms and Conditions apply: Know More

Tailor-Made Financial Solutions:

• Complimentary Fidèle Platinum Debit Card: Enjoy the convenience and prestige of our premium debit card.
• Annual Fidèle Club Branded Chequebook: Manage your finances with ease and a touch of exclusivity.
• Infinite & Platinum Credit Card with Exclusive Benefits: Access a high credit limit of EGP 500,000, and 30% discount on issuance fees, and a world of Platinum privileges.
• Flexible Financing: Achieve your dreams with financial solutions up to EGP 1,000,000, and 50% discount on administrative fees for cash and car loans.
• Preferential Rates: Grow your wealth faster with exclusive rates on deposits, fees, and charges.
• Rewarding Banking: Earn Happy Points with every transaction using your debit, credit cards or through banki Mobile application. Click Here to know more about Happy Points program
• Dream Home Financing: Turn your dream home into reality with our convenient and flexible House Finance program. Click Here to know how to apply for a Housing Finance

Effortless Digital Banking:

• “banki” Your Gateway to Convenience: Manage your finances anytime, anywhere with our suite of digital banking channels including banki Mobile, and banki Lite. Click Here to know more about banki digital services
• Enhanced Security with banki Token: Enjoy peace of mind with our dedicated security application for all your online transactions.  Click Here to know how to activate your banki Token

Join Fidèle Club:

Simply meet one of the following criteria:

• Maintain an average balance of EGP 600,000 (or equivalent) across your Crédit Agricole Egypt accounts for the past 3 months.
• Transfer your monthly net salary of at least EGP 50,000 (or equivalent) to your Crédit Agricole Egypt account.
• Maintain an average monthly cash flow of at least EGP 50,000 (or equivalent) to your Crédit Agricole Egypt accounts for the past 6 months.

Important Information:

• A monthly fee of EGP 350 (or equivalent) will be applied for 9 months if eligibility criteria are not met for 3 consecutive months.
• Fidèle Club package services will be suspended after 12 consecutive months of not meeting the eligibility criteria.

To know the bank tariff: Click Here Terms and Conditions apply. Click here