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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day

Terms and Conditions for packages

    • These Terms and Conditions are an integral part of the terms and conditions that will apply to your account.
    • Package customers enjoy special treatment and discounted prices on the accounts and services provided. For more information about the available packages, as well as their criteria, terms and conditions, please visit our website https://www.ca-egypt.com/en/special-packages/
    • The Bank reserves the right to add new packages and/or modify and/or cancel the packages announced on the Bank’s website and/or advertised by any means of communication available to the Bank.
    • The Bank has the right to include you in the package that suits your requirements from time to time, provided that the criteria, terms and conditions for that package, announced on the Bank’s website, are met. The Bank will notify you via a text message (SMS) when you are included in the new package.
    • The Bank reserves the right to impose additional fees/charges for services and/or packages, in addition to amending fees and charges announced by the Bank’s Website and/or Branches for the available packages, according to its own discretion, and notify you of that by any means  of the modern communication available to the Bank.
    • The customer has the right to request the termination of the package by visiting the bank branch to submit a cancellation request, and the bank shall process the request in accordance with its policy and terms.
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