Hammering on Crédit Agricole Egypt’s customers wellbeing, several precautionary measures were taken
- Maintain social distance in branch waiting area being 1.5 meter between each customer.
- In case number of customers exceeds the rearranged waiting area, customer has to take his queuing number and wait outside the branch to serve him later once an existing customer leaves.
- Handicaps and elderly people are allowed to wait inside the branch and to be provided with a chair.
- Sterilization of all ATMs
- Placing signs for social distancing at branches
- Placing one chair only in front of customer service offices
- Increase customer’s awareness towards the risks of using cash and being present in crowds and encourage them to use their cards and digital services
