At Credit Agricole Egypt, customer satisfaction is our priority.
Please tell us about your customer experience and submit your suggestion / complaint using the electronic form below.
In Branch |
By Phone |
Online |
Visit your nearest branch |
Personal Banking Customers 19191 Banque Privée Customers 19077 Enterprises Customers 19191 For International Calls +202 33329300 |
Fill in the complaint form below. |
All submitted complaints are directed to Credit Agricole Quality Department to start the necessary investigations within 2 business days.
If you are not satisfied with the response that you have received through the channels listed above, or if you do not receive any feedback within 3 business days, you may escalate the issue to the Customer Experience team by email: CSD@CA-Egypt.com
A Customer Experience representative will contact you within 2 business days following the receipt of your correspondence.