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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
Local Transaction Limits for Credit, Debit, and Prepaid Cards

Local Transaction Limits

Local Transaction Limits for Credit, Debit, and Prepaid Cards

Local Transaction Limits

Dear Valued Customer,
As part of our ongoing efforts to enhance your banking experience and offer you with greater flexibility in your daily transactions, Crédit Agricole Egypt has updated the local transaction limits for all card types —
Credit, Debit, and Prepaid Cards

Kindly refer to the below table for the new daily limits applicable to each card category.

1.Debit Cards

Item Classic Gold Platinum
Daily Purchase
Transactions (Count)
25 25 Unlimited
Daily Purchase
Amount
EGP
100,000
EGP
300,000
EGP
500,000
Daily Cash
Withdrawal Amount
EGP
30,000
EGP
30,000
EGP
30,000
Max Cash per
Transaction
EGP
7,000
EGP
7,000
EGP
7,000
Daily Cash
Deposit
Open Open Open

2.Credit Cards

Item Classic Gold Platinum
Daily Purchase
Transactions (Count)
Open Open Open
Daily Cash
Transactions (Count)
8 8 8
Daily Purchase
Amount
Up to Card
Limit
Up to Card
Limit
Up to Card
Limit
Max Purchase per Transaction Up to Card
Limit
Up to Card
Limit
Up to Card
Limit
Daily Cash Withdrawal Amount EGP30,000 EGP30,000 EGP30,000
Max Cash per
Transaction
EGP7,000 EGP7,000 EGP7,000
Cash Withdrawal
Percentage
100% 100% 100%
Over Limit
Percentage
1 % 7 % 5 %
Daily Cash
Deposit
Open Open Open

 

Item Infinite Business / Fidele
Daily Purchase Transactions (Count) Open Open
Daily Cash Transactions (Count) 8 8
Daily Purchase Amount Up to Card Limit Up to Card Limit
Max Purchase per Transaction Up to Card Limit Up to Card Limit
Daily Cash Withdrawal Amount EGP
30,000
EGP
30,000
Max Cash per Transaction EGP 7,000 EGP 7,000
Cash Withdrawal Percentage 100% 100%
Over Limit Percentage  5 % 5 %
Daily Cash Deposit Open Open

3. Prepaid Cards

Item Classic
Maximum Daily / Monthly Loading EGP 90,000
Maximum Monthly Purchase Transactions EGP 300,000
Maximum Daily Cash Withdrawal EGP 30,000

We invite you to continue enjoying more greater convenience and flexibility in using your card.
For more details, please visit the nearest branch, contact our Call Center, or visit the Crédit Agricole Egypt Website.