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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
E-Governmental Payments

Custom And Taxes E-Payment

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E-Governmental Payments

Custom And Taxes E-Payment

As we always embrace new technology, we offer you the ability to pay customs and taxes electronically, without the need of issuing Bank Drafts or visiting the related authorities. Timely payments are guaranteed through this fast and easy service!

Fast:

once the payment is made from your bank account, it is automatically reflected on the government unit’s systems.

Safe:

bank drafts and cash payments at the Gov. unites offices are no longer needed, thus eliminating any associated risk, by effecting the payments from your bank accounts, at any of our branches

Using The E-finance Portal Available At Any Of Our Branches, You Will Be Able To Pay:

  • Customs: you can inquire using your shipment reference number to know the exact customs amount due for payment and pay it, which instantly reflects at the customs system to be able to release the shipment.
  • Taxes: to pay your company various tax obligations (sales tax, income tax … etc.).
  • Social Insurance:to pay your company’s social insurance
  • Citizen payment: pay to many government entities, other than Customs, Tax or Social Insurance.
  • Unified Window: ability to pay customs specifically related to some ports (such as Cairo airport and Port Said).
  • Governmental Payment Order: ability to pay to some Governmental entities using a receipt they issue with the amount to be paid.
  • General Organization for Export & Import Control: this service is to enable to collect all the collections of the general authority for export and import control
  • Workers’ Emergency Benefit Fund:this service is to enable collecting all the collections for the emergency benefit Funds to workers









    An asterisk (*) means required information.