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Frequently Asked Questions

  • Your savings plan is one click away. Click here for the steps.

  • Steps to change your billing profile/ language / billing account: Click Here

  • Click Here for the steps to apply for new banking products.

  • Your savings plan is one click away. Click here for the steps.
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Change User Name

Retrieve your Username

the below steps illustrates how to retrieve your “Username”

  • Open banki Mobile app
  • Follow the below steps