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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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CAE Head Office awarded the Platinum LEED Certificate

Having environment as one of the CSR main pillars for CAE, the bank’s new head office has been designed to save energy, use less water, generate less waste and provide a higher levels of indoor quality and comfort. The design and construction of this building is based on the consideration of the triple bottom line: PEOPLE, PLANET and PROFIT.
According to the implementation of these highest standards for a GREEN SUSTAINABLE project, CAE Head Office was the 1st building in Egypt awarded the Platinum LEED Certificate. This award is a recognition from the U.S.A Green Building Council (USGBC). It should be noted that the USGBC is one of the leading institute worldwide in the field of Green environment sustainability.