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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

CAE Head Office awarded the Platinum LEED Certificate

Having environment as one of the CSR main pillars for CAE, the bank’s new head office has been designed to save energy, use less water, generate less waste and provide a higher levels of indoor quality and comfort. The design and construction of this building is based on the consideration of the triple bottom line: PEOPLE, PLANET and PROFIT.
According to the implementation of these highest standards for a GREEN SUSTAINABLE project, CAE Head Office was the 1st building in Egypt awarded the Platinum LEED Certificate. This award is a recognition from the U.S.A Green Building Council (USGBC). It should be noted that the USGBC is one of the leading institute worldwide in the field of Green environment sustainability.