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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Water Connection

A lot of people are being deprived from one of the essentials of life which is “ Clean water”. CAE took the initiative to shed the light on them and help them by connecting portable water to homes in Upper Egypt. The infrastructural projects offers the poorest of the poor the simple luxury of clean running water.

The project has started in 2013 with 500 houses and will be reaching 3000 houses in 2016 which will be impacting the lives of more than 9,000 deprived persons.