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Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

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Slums area in Helwan

The Federation of the Egyptian Banks have conducted a number of projects to support the society out of which is the mega project of developing slum areas in Helwan. Upon the fact that this project cost Hundreds of millions, many organization have participated, where Crédit Agricole has joined this collaborative effort to accomplish the project .
This project aims to upgrade the efficiency of sewage and water networks, in addition to enhance the electricity in terms of lightening, work on the infrastructure by paving the roads and planting trees.