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Frequently Asked Questions

  • Your savings plan is one click away. Click here for the steps.

  • Steps to change your billing profile/ language / billing account: Click Here

  • Click Here for the steps to apply for new banking products.

  • Your savings plan is one click away. Click here for the steps.
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Do you need to send money to family, friends, or colleagues

    • Transfer to any Account/IBAN in Egypt using banki Mobile.
    • This transfer is free till further notice.

Steps to transfer to other Accounts/IBAN in other banks inside Egypt:

  1. Choose “transfers/payments”.
  2. Then choose “banks inside Egypt”.
  3. Click “From” and choose your account number.
  4. Then click “to” and choose “banks Inside Egypt”.
  5. Fill in all fields then add account number/IBAN in beneficiary’s account filed.
  6. Choose transfer or ‘save and transfer’ to save the beneficiary data for future use/transfer.
  7. Then add the amount.
  8. Press “continue” & enter reason of transfer.
  9. Enter the “TOKEN” & press “confirm”.

  • Transfer to any wallet in Egypt using banki Mobile.
  • This Transfer is free till further notice

Steps to transfer to any Wallet inside Egypt:

  1. Choose “transfers/payments”.
  2. Then choose “banks inside Egypt”.
  3. Click “From” and choose your account number.
  4. Then click “to” and choose “banks Inside Egypt”.
  5. Fill in all fields then add Wallet mobile number in beneficiary’s account filed.
  6. Choose transfer or ‘save and transfer’ to save the beneficiary data for future use/transfer.
  7. Then add the amount.
  8. Press “continue” & enter reason of transfer.
  9. Enter the “TOKEN” & press “confirm”.