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Frequently Asked Questions

  • Your savings plan is one click away. Click here for the steps.

  • Steps to change your billing profile/ language / billing account: Click Here

  • Click Here for the steps to apply for new banking products.

  • Your savings plan is one click away. Click here for the steps.

Do you want to donate to NGOs?

  • You can even select the organization you wish to donate to

Steps to Donate through banki Mobile:

  1. Choose “Fawry Bill Payments”
  2. Click “From” and choose the account number to pay from
  3. Click “To” and choose “Bills”
  4. Click “Select biller” and choose “Charity”. choose the organization you wish to donate to under the Charity section
  5. Click “Pay/Add new bill”
  6. Select biller then fill in all required fields.
  7. Choose “Save & Pay” to add them as Favorites
  8. Enter Amount
  9. Enter “TOKEN” and click “Confirm”