• Present your membership QR code to the lounge staff

• No access is granted unless the eligibility condition is fulfilled.

• An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.

• No, only successful and posted transactions are considered when calculating the cumulative spend.

• Yes. One guest per visit is allowed any extra guests will be charged with $32 per each.

• If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

• Eligibility is based on posted (settled) transactions, not pending ones.
• Customers should ensure their transactions are fully processed and posted before attempting lounge access.

• Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
• Each cardholder must meet the required international spend condition independently to qualify for the benefit.

• Yes. As per the Central Bank of Egypt regulations, newly issued credit cards are subject to a temporary freeze on international transactions for the first two months from the issuance date.

• It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

• Once eligibility condition meets, customers will enjoy unlimited lounge visits

• To enjoy lounge access, customers must spend a minimum cumulative international transaction value of USD 5 using their credit card within the 90 days prior to the lounge visit.

• The eligibility is calculated based on a rolling 90-day period, not linked to calendar quarters. It is dynamically calculated based on the latest international transaction date.

Customers can verify their eligibility through the Visa Airport Companion application The application will:

• Automatically calculate the 90-day eligibility period, and
• Confirm whether the customer meets the required spending criteria and will be reflected on the eligibility status whether Locked or unlocked.

• Customers are advised to perform the required international transaction at least 5 business days prior to the lounge visit, to ensure the transaction is settled and posted successfully.

Since lounge access requires a minimum international transaction of USD 5 within the last 90 days:

• Customers must complete the 2-month restriction period, and
• Perform at least one international transaction after activation of international usage.