• Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
• Each cardholder must meet the required international spend condition independently to qualify for the benefit.

• If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

• Eligibility is based on posted (settled) transactions, not pending ones.
  Customers should ensure their transactions are fully processed and posted before attempting lounge access.

• An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.

• It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

• No. Visits can be used anytime during the calendar year after eligibility is met.

• No, only successful and posted transactions are considered when calculating the cumulative spend.

• No. The benefit is strictly limited to the cardholder only.

• No, however guests may access the lounge subject to applicable charges set by the lounge operator $32 per guest.

• Yes. As per the Central Bank of Egypt regulations, newly issued credit cards are subject to a temporary freeze on international transactions for the first two months from the issuance date.

• Customers are entitled to 6 complimentary lounge visits per calendar year after meeting eligibility.

• The eligibility is calculated based on a rolling 90-day period, not linked to calendar quarters. It is dynamically calculated based on the latest international transaction date.

Since lounge access requires a minimum international transaction of USD 5 within the last 90 days:

• Customers must complete the 2-month restriction period, and
• Perform at least one international transaction after activation of international usage.

• Customers are advised to perform the required international transaction at least 5 business days prior to the lounge visit, to ensure the transaction is settled and posted successfully.

• To enjoy lounge access, customers must spend a minimum cumulative international transaction value of USD 5 using their credit card within the 90 days prior to the lounge visit.

• No access is granted unless the eligibility condition is fulfilled.

Customers can verify their eligibility through the Visa Airport Companion application.
The application will:

• Automatically calculate the 90-day eligibility period, and
• Confirm whether the customer meets the required spending criteria and will be reflected on the eligibility status whether Locked or unlocked.