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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Board Decisions

The following are the summaries up to date:

  • Board Decision Summary – 28 October 2025 click here
  • Board Decision Summary – 29 April 2025 click here
  • Board Decision Summary – 12 March 2025 click here
  • Board Decision Summary – 02 February 2025 click here
  • Board Decision Summary – 5th November 2024 click here
  • Board Decision Summary – 17 September 2024 click here
  • Board Decision Summary – 31 July 2024 click here
  • Board Decision Summary – 30 April 2024 click here
  • Board Decision Summary – 06 February 2024 click here
  • Board Decision Summary – 09 November 2023 click here
  • Board Decision Summary – 01 August 2023 click here
  • Board Decision Summary – 11 May 2023 click here
  • Board Decision Summary – 26 March 2023 click here
  • Board Decision Summary – 26 Feb 2023 click here
  • Board Decision Summary – 09 Feb 2023 click here
  • Board Decision Summary – 06 Feb 2023 click here
  • Board Decision Summary – 10 November 2022 click here
  • Board Decision Summary – 02 August 2022 click here
  • Board Decision Summary – 12 May 2022 click here
  • Board Decision Summary – 31 March 2022 click here
  • Board Decision Summary – 02 February 2022 click here
  • Board Decision Summary – 09 December 2021 click here
  • Board Decision Summary – 03 November 2021 click here
  • Board Decision Summary – 02 August 2021 click here
  • Board Decision Summary – 31 March 2021 click here
  • Board Decision Summary – 09 February 2021 click here
  • Board Decision Summary – 05 November 2020 click here
  • Board Decision Summary – 30 September 2020 click here
  • Board Decision Summary – 27 July 2020 click here
  • Board Decision Summary – 12 May 2020 click here
  • Board Decision Summary – 31 March 2020 click here
  • Board Decision Summary – 11 February 2020 click here
  • Board Decision Summary – November 2019 click here
  • Board Decision Summary – 26 September 2019 click here
  • Board Decision Summary –  July 2019 click here
  • Board Decision Summary –  May 2019 click here
  • Board Decision Summary –  24 April 2019 click here
  • Board Decision Summary –  19 March 2019 click here
  • Board Decision Summary –  28 February 2019 click here
  • Board Decision Summary –  31 january 2019 click here
  • Board Decision Summary –  07 Novomber 2018 click here
  • Board Decision Summary –  26 September 2018 click here
  • Board Decision Summary – July 2018 click here
  • Board Decision Summary – June 2018 click here
  • Board Decision Summary – April 2018 click here
  • Board Decision Summary – March 2018 click here
  • Board Decision Summary – January 2018 click here
  • Board Decision Summary – November 2017 click here
  • Board Decision Summary – October 2017 click here
  • Board Decision Summary – July 2017 click here
  • Board Decision Summary – May 2017 click here
  • Board Decision Summary – March 2017 click here
  • Board Decision Summary – February 2017 click here
  • Board Decision Summary – December 2016 click here
  • Board Decision Summary – November 2016 click here
  • Board Decision Summary – September 2016 click here
  • Board Decision Summary – July 2016 click here
  • Board Decision Summary – May 2016 click here
  • Board Decision Summary – March 2016 click here
  • Board Decision Summary – February 2016 click here
  • Board Decision Summary – November 2015 click here
  • Board Decision Summary – Sept 2015 click here
  • Board Decision Summary – July 2015 click here
  • Board Decision Summary – May 2015 click here
  • Board Decision Summary – March 2015 click here
  • Board Decision Summary – 19 February 2015 click here
  • Board Decision Summary – February 2015 click here