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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
Cards International Spend Limits

Cards International Spend Limits

Cards International Spend Limits

Cards International Spend Limits

Dear Valued Customer,

Thank you for banking with Crédit Agricole!

Within the framework of our bank to provide the best services, we are sharing with you CAE Credit New international limits.

International Monthly /Daily spending limits for all Credit Cards types: “ (inside Egypt) starting from 25th of August 2025:

Credit Cards
International Spending limits inside Egypt
Card Type Cash Purchase EGP
Gold A & Gold B Not Available 75,000
Platinum Not Available 150,000
Corporate Not Available

200,000

Infinite Not Available 200,000

In case of travel abroad:

The International spending limits for CAE Credit Cards holder’s travelers: upon customer request (within your card available limit)

Card Type International spending limits in EGP – Purchase International spending limits in EGP – Cash
Gold A & Gold B EGP 250,000 EGP 2,200
Platinum EGP 400,000 EGP 3,100
Corporate EGP 500,000 EGP 3,100
Infinite EGP 500,000 EGP 4,600

How To Activate Your International Limit Through The Bank?

You can request to activate your international spending limit through Three channels:

  • Visit your CAE nearest branch
  • Contact CAE call center
  • Send the request directly through the email:
    Activation.internationalspending@ca-egypt.com
  • No document is requiredWith the below details:
    • Full name
    • National ID number or Passport number
    • Last four digits of the credit card number that you wish to activate for the international spending limits
    • Travel duration
    • Valid E-mail

An email from Activation.internationalspending@ca-egypt.com will be sent to you to confirm the good receipt of your request. In case of receiving incorrect data, the bank will ask for some clarifications.

Therefore, Please ensure to fulfill the above information accurately, to be able to execute your request

When the Bank Will Execute With Your Request?

  • The international spending limits shall be executed 5 working days from travelling date
  • Branches working hours to receive the request is from 8:30 am till 3:00 pm. The submitted request during official holidays will be handled on the next working day

Additional Guidelines:

  • The monthly international limit for CAE credit card
    • Inside Egypt: includes all transactions through E-commerce (Online) and monthly recurring subscription transactions
    • Outside Egypt: includes all cross-border purchase transactions POS, E-commerce (Online) and monthly recurring subscription transactions
  • In case the customer is holding more than one primary credit card from Credit Agricole, only one card will enjoy the monthly international spending limit “Online” (for the primary card at the highest limit)
  • In case of travel, Both Primary & Supplementary cards can be activated on same time as both cards are sharing in international spending limits
  • The activated international spending limit will be disabled based on the return back date already communicated in the request without prior notification
  • USD rate is calculated based on CAE daily published USD rate on transaction settlement date
  • Markup Fees: 3% starting from – 25th of August 2025
  • Limits will be refreshed at the beginning of every month
  • Purchase transactions at certain merchants outside Egypt will be suspended in accordance with the internal policies and regulations of Crédit Agricole – Egypt.
  • International purchase transactions from jewelry stores will currently be unavailable in certain countries, in accordance with the internal policies and regulations of Crédit Agricole – Egypt.
  • Contactless services available internationally
  • Customer will receive a SMS once we received the international spending limit activation request
  • Customer will receive a SMS once we activate the international spending limit
  • The international spending limit are suspended for all debit card types

Disclaimer: We take your privacy seriously and are committed to protecting your personal information. By submitting this form, you acknowledge that the information you provide will be used solely for the purpose of processing your request.

The Bank reserves the right to approve or decline the submitted request without prior notice, in accordance with the internal policies and regulations of Crédit Agricole – Egypt.

Terms & conditions apply.

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