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Frequently Asked Questions

    • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
 

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

    • You can now submit an ATM dispute request using banki Mobile at any time from anywhere in a few seconds and you will no longer need to visit the branch!
    • For the steps click here

    • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
    • View steps click here.

    • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here
    banki Payroll

    EPayroll

    banki Payroll

    EPayroll

    With banki Payroll, we offer you an exhaustive solution to transfer your employees’ salaries in one click. Not only is it easy, reliable and secure, but your employees will also enjoy many exclusive benefits. In addition, your company and staff will enjoy the special attention of a dedicated Relationship Manager to give the best advisory services and financial solutions.

    Company’s Benefits

    Convenience

    • Free web-based e-payroll system
    • System can be accessed from anywhere and anytime
    • Hassle-free solution to cater your employees financial needs away from company direct finance
    • Money transfers in various currencies
    • Unlimited number of transactions per month

    Accessibility

    • Nationwide network of CAE branches
    • Large network of ATMs in addition to a mobile ATM that can visit your quarters per request
    • Possibility to install an ATM at your premises
    • Convenient and “free”banki Online service allowing you to monitor company’s accounts, transfer funds, banker cheques, and much more
    • Dedicated support through banki Phone on “19191” to answer all your queries 24/7

    Security And Confidentiality

    • banki Payroll system provides maximum security, as it is connected to the Bank’s server
    • Only authorized personnel can access the system

    User-Friendliness

    • Easy to use online features
    • No need for a special built in system and no installation is required

    Efficiency

    • Tailor-made system to fit any company’s payment process
    • Minimum time for transferring money to employees’ accounts
    • Possibility to generate a wide range of reports, including employee reports and batch details
    • Ability of creating customized department names, batches and transaction types ( salary, bonus, etc…)

    Staff Benefits

    Accounts

    • Interest-bearing current account
    • Preferential interest rate
    • Possibility of issuing a check book

    Debit Card

    • Access to your account balances for withdrawal or purchases locally and abroad
    • Daily withdrawal limit up to EGP 10,000 from any CAE ATM free of charges
    • Instant discounts at reputable merchants Egypt
    • Possibility to link 4 additional accounts
    • Possibility of issuing 2 additional supplementary cards
    • Automatic enrolment to Secure wallet insurance with coverage up to EGP 6,300 at a minimal cost.

    Services

    • banki Online and Phone Banking services for balances’ inquiry, accounts’ monitoring, transfers and much more
    • SMS alert service to instantly monitor your banking transactions on your accounts and credit cards

    Finance Solutions

    • Loans: personal, car and housing loans with flexible repayment schedules with preferential pricing and competitive conditions
    • Possibility to transfer loan balances from other banks

    Credit Cards

    Platinum, Gold and classic with discounted annual membership fees and competitive interest rates

    Saving Schemes

    Certificates of deposits, Saving Accounts and Time Deposits with preferential interest rate for special deposit amounts

    Advisory Service And Support

    • The dedicated Relationship Manager will provide the employees with the adequate advice suited to their needs
    • A 24/7 banki Phone team to answer all queries and to assist you in any of your banking transactions









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