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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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banki Token

banki Token

banki Token

Enjoy the ultimate security features on your Online Banking transactions

banki Token

banki Token

For your protection, Crédit Agricole Egypt is offering new features on banki Business for the ultimate security of all company’s transactions (whether inside or outside Crédit Agricole)
the company should be equipped with banki Token

banki Token is used by company representatives to secure company’s online transactions, by generating a one-time security code, one-time password – OTP. The OTP is mandatory for banki Business when performing any transaction online (a new code is needed for every transaction)

banki Token is used within the company by users initiating transactions and those authorizing them, and comes as an application (Soft Token) or a device (hard token).

banki token application (SOFT TOKEN):

  • A security application that can be downloaded on a mobile or a PC/ Laptop.

banki token device (HARD TOKEN):

  • is a security device that we provide you.

banki Token is being used when performing the following transactions on banki Business.

  • 3rd party transfers inside or outside Credit Agricole Egypt
  • Bank drafts
  • Cheque book requests

For simple inquiries, you don’t need to use the token. For more info, click here









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