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Frequently Asked Questions

  • Yes. The draw mechanism is cumulative. Every additional EGP 20,000 of fresh funds booked into a CD grants you one extra chance (e.g., EGP 100,000 gives you 5 chances).

  • This offer is exclusively for New-to-Bank customers (including Youth NTB) who increase their fresh funds by a minimum of EGP 20,000 and book it into an EGP Certificate of Deposit.

The cashback payouts will occur in two phases based on when the fresh funds are evaluated:
  • First Phase: Credited during October 2026 (reflecting growth from end-of-September vs. end-of-July).
  • Second Phase: Credited during January 2027 (reflecting growth from end-of-December vs. end-of-September).

Fresh funds are measured by the net increase in your Local Currency Assets Under Management (LCY AUM) across two distinct tracking periods:
  • First Draw: The increase in LCY AUM at the end of September 2026 compared to the end of July 2026.
  • Second Draw: The increase in LCY AUM at the end of December 2026 compared to the end of September 2026.

  • The campaign targets all existing Crédit Agricole Egypt customers, New-to-Bank customers, New-to-Bank customers,
  • And specifically features tailored offers for Youth customers.
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banki Chat

Welcome to banki Chat service from Credit Agricole Egypt

banki Chat

Welcome to banki Chat service from Credit Agricole Egypt.

Welcome to banki Chat service from Credit Agricole Egypt.

Chatting with your bank is now as easy as chatting with your friends.

We have carefully designed banki Chat service relying on the latest technologies to provide instant response to your inquiries on our products and services in both languages Arabic and English, using artificial intelligence technology.

Enjoy a new 24/7 quick, convenient easy and secure banking experience with banki Chat service to help you with your daily banking needs on the go:

  • Find the nearest Crédit Agricole Egypt branch and ATM
  • Apply for the different bank products
  • Learn more about bank products services and offers
  • Instant customer service support 24/7
  • Digital services support
  • SMEs & Corporate services
  • Financial guidance and security tips
  • Currency converter

How to use banki Chat?

No registration process needed.

You can use the service immediately, free of charge whether you are a Crédit Agricole customer or not via:

  • WhatsApp: Please save + 202 19191 and start chatting.
  • Facebook: Please visit our official Facebook Page and click on send a message using Facebook Messenger.
  • Website: Please visit www.ca-egypt.com and click on banki chat avatar from home page

You can simply type what you’re looking for and our digital assistant will guide you or explore the list of services and select the desired service.

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