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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
The Foreign Platinum Debit Card

Your Passport to Global Spending

The Foreign Platinum Debit Card Your Passport to Global Spending

The Foreign Platinum Debit Card

OPEN YOUR ACCOUNT NOW…

Get your Visa Platinum Debit Card in Foreign Currency To Easily Shop, Travel & Pay

Whether you’re traveling for business or leisure-or shopping online from international websites-our Foreign Currency Visa Platinum Debit Card is designed to match your lifestyle. It offers direct access to your foreign currency accounts, global acceptance, and control.

 

Linked to your USD or any foreign currency account, this debit card lets you spend securely and conveniently abroad, without converting from EGP.

 

Who is it for?

  • Frequent travelers
  • Online international shoppers
  • Any Credit Agricole customer maintaining USD or foreign currency accounts

 

Key Features

  • Direct Foreign Currency Access: Spend directly from your USD or FCY account – no EGP linkage, no conversion required.
  • Global Acceptance:Use your card at millions of merchants and ATMs worldwide.
  • Secure Online Shopping: 3D Secure-enabled for safe international online transactions (e-commerce).
  • Multi-Channel Activation: Activate your card via banki Mobile, banki Online or CAE ATMs.
  • Contactless Payments: Enjoy faster, tap-and-go transactions.
  • Full Digital Control: Block/unblock your card, request a replacement, and monitor usage via our banki Online & banki Mobile.
  • Flexibility in Account Linking: Choose your preferred foreign currency account(s) during application fulfillment up to a maximum of two accounts and you have the flexibility to change it any time.

 

Your Benefits

  • No EGP conversion: Transactions are authorized and settled in USD.
  • Cash Access Abroad: Withdraw foreign currency from ATMs globally.
  • Smart and Secure Spending: Get instant SMS alerts and the transactions reflected on your the monthly statements.
  • Supplementary Cards: Up to 4 supplementary cards available for first-degree relatives.

 

Flexible Limits:

  • Online Purchases: Up to $50,000/month
  • In-store purchases: Up to $30,000/day or $50,000/month
  • Cash withdrawals: Up to $5,000/day or $10,000/month

 

How to Apply

  • Visit your nearest CAE branch.
  • Request the Foreign Currency Visa Debit Card application form.
  • Select your preferred foreign currency account(s).
  • Your card will be delivered and can be activated digitally.

 

Important Notes

  • The Foreign Currency Visa Platinum Debit Card is strictly linked to foreign currency accounts (e.g. USD, EUR, GBP…. etc.) and cannot be linked to EGP accounts.
  • The card cannot be used for EGP transactions. Any attempt to use it domestically in EGP will be declined, unless the merchant settles in a foreign currency (e.g. duty-free stores, select hotels, or international platforms).
  • No markup will be applied in case transaction is performed in regions transacting in USD currency, if card is used in other than the USD transacting regions a 1.75% foreign exchange markup will be charged

 

Ready for Global & a different Banking Experience?

Visit your nearest branch and apply for your Foreign Currency Visa Platinum Debit Card today.