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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
November and White Friday Credit Agircole Credit Cards Taksit Offer

Ready for November offers and White Friday

November and White Friday Credit Agircole Credit Cards Taksit Offer.

Ready for November offers and White Friday

Shop with your Crédit Agricole Credit Cards and enjoy 0% Installment over 12 months with low admin fees on all your purchases inside and outside Egypt.

Terms & Conditions for Taksit 0% Interest with Admin Fees:

  • Admin fees for 0% Installment over 12 months: 12.5% of the transaction amount.
  • You can request Taksit service by calling the Call center 5 working days after the transaction date.
  • Call 19191 to request Taksit 0% Interest rate with Admin fees, noting that Requests before 6 PM will be completed at the same day, for requests after 6 PM will be completed on the next day.
  • There’s no submitting for Taksit Request on the last business day of the Month.
  • Admin fees for International Taksit transactions (over 12 months) are 12.5% from transaction amount after adding foreign exchange fees.
  • Do not proceed with any payment process until the installment request is completed.
  • In case full payment or the credit limit is exceeded, the “Taksit” request will not be processed.
  • Customer will be requested to pay his 1st Installment in the month following Taksit Request date.
  • The customer will be requested to pay Admin fees during
    • Agreements booked on November-2025: Admin fees to be posted on December-2025 Statement and the customer to pay the Admin fees during January-2026.
    • Agreements booked on December-2025: Admin fees to be posted on January-2026 Statement and the customer to pay the Admin fees during February-2026.
  • Incase No payment for Admin fees, Normal Interest rates will be applied on “Admin fees” based on card type, and Admin fees will be added to Card Used balance
  • If the Credit Limit was exceeded because of “Admin fees”, Credit limit exceed fees will be applied.
  • In case you request to cancel Taksit from CAE Call center after your request was completed, Early settlement fees will be applied on Transaction.
  • In case no payment for minimum amount for following 3 Months, Taksit transaction will be cancelled automatically and Taksit amount will be transferred to Card used balance.
  • Taksit agreement created from the New transaction then old transactions

Offer Details:

  • Offer Is valid for Local & International transactions performed During November-2025.
  • Offer is Valid for all purchases Locally & Internationally through POS or E-commerce transactions.
  • Offer is Valid only for Active & Valid Credit cards.
  • Offer can be requested from Crédit Agricole Call center starting from 5th November-2025 till 30th December-2025
  • Offer is Available for Main & Supplementary Credit Cards except Corporate Credit Card.
  • Incase customer has more than 1 Main Card, can enjoy offer in all main cards he holds
  • The minimum transaction amount is EGP 3,000
Card Type Maximum Taksit Amount
Visa – Gold EGP 75,000
Visa – Platinum EGP 125,000
Visa – Infinite EGP 200,000
  • There is no limit to the number of transactions eligible for “Taksit” service, as long as amounts are within the Eligible Taksit amount on above table.
  • The offer includes transactions made using supplementary credit cards.
  • Loyalty program Points “Happy Points” will be earned upon the purchase transaction; and no additional points will be earned for the “Taksit” service.
  • To inquire about the first installment date, please refer to banki Mobile application or banki Online.
  • After visa credit card monthly closing:
    • Login easily on banki Mobile App. using your login credentials or Face ID or Fingerprint
    • From banki Mobile main menu: Click on “Statements”
    • Then, click on “Statements” to view your transactions E-statement.
    •  Choose the month of transaction
    • View Transactions and due date of installment transactions

Terms & Conditions apply.

Taxation no.: 204-896-843