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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
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Taksit Service for Orange E-Shop

Taksit Service for Orange E-Shop

Taksit Service for Orange E-Shop

Taksit Service for Orange E-Shop

Terms & Conditions:

How to create the agreement?

  • Go to Orange E-shop website.
  • Pick the product you want (worth more than or equal EGP 500).
  • Go to checkout.
  • Choose “Credit Card” as a payment method.
  • Fill in your “Credit Card” information.
  • Choose from the availed installment tenors and proceed with the payment

Notes:

  • The Taksit service available up to 48 months
  • The published interest rates related to Taksit represent the monthly rates
  • The minimum amount to enjoy Taksit service is EGP 500, with no capping
  • All Credit Cards holders can enjoy the service, except corporate credit card holders
  • Supplementary cardholders can enjoy the service however the OTP (One Time Password) will be sent to primary cardholder’s mobile number
  • The Taksit feature is not available at Orange physical stores; however, you can enjoy the Taksit service through banki Mobile application
  • There is no maximum number of transactions to apply for the “Taksit” The transactions amounts should be within the credit card available limit
  • Loyalty program points “Happy Points” will be earned upon completing the purchase transaction. However, no additional points will be earned for the “Taksit “service
  • Your “Taksit” request will be processed during 14 days from the purchase date
  • Do not proceed with any payment process related to Orange transactions during the 14- day processing period until the installment request completed. In case of full payment or exceeding the credit limit, the “Taksit” request will not be proceeded
  • If customer forgets to create the agreement directly while purchasing the product, there is no need to contact Orange shops or bank call center. The “Taksit” service can be initiated directly through the banki Mobile application