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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number
Prepaid Card

Good things happen with your CAE Prepaid Card!

Prepaid Card

Good things happen with your CAE Prepaid Card!

Have fun, buy what you want and enjoy peace-of-mind at its best with Crédit Agricole Prepaid Cards!

Simply charge your card with what you want to spend, and enjoy spending anywhere even online.

It is also a safer payment mean to give to your teens or use it when travelling abroad than carrying cash.

Benefits:

  • Easy to get: get the card instantly from any of Crédit Agricole branches without opening an account
  • A card for you & your children: empower your teens to save and spend wisely using the Prepaid card
  • Safer than cash: it is chip enabled card, where you must enter a PIN for any transaction you perform.
  • It is also equipped with another secured feature “Safe Shopping” for authorizing Online purchase transactions.
  • Control your budget: easy way to budget your expenses, track what you spend based on how much you load
  • Easy to charge: using Crédit Agricole ATMs network or through banki Online and banki mobile for account holders
  • All Prepaid cards are used in local transactions only; whether cash, purchase in store or online.

Card Usage Limits:

Measurement Usage Limit
Maximum Daily/ Monthly loading EGP 15,000
Maximum monthly purchase transaction (local, international and online) EGP 25,000
Maximum daily cash withdrawal EGP 5,000

Terms & Conditions apply.