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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Safe Shopping

Stay Protected Online!

Safe Shopping

Stay Protected Online!

With Safe Shopping service from Crédit Agricole, you are securing your Online Purchases by using a password to protect your Visa Crédit Agricole card(s) against any unauthorized usage through Verified By Visa.

How To Get The One Time Password?

A onetime password will be sent via SMS to your registered mobile number while performing your online purchase transaction.

Upon performing an online purchase transaction with any of Crédit Agricole Visa Cards, a Crédit Agricole branded screen will be displayed accordingly:

  • A password will be sent immediately via SMS to your registered mobile number
  • Use the password to authorize this transaction
alarm-02      You will receive different password with every online purchase transaction on your registered mobile

To view the terms & conditions, click here

To view the FAQ click here

Important Notes:

  • The service is currently available for Crédit Agricole Visa Credit & Debit Cards “Primary & Supplementary“
  • For the Supplementary card transactions, the SMS containing the password will be sent to the primary card member registered mobile

Terms & Conditions apply.

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