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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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Safe Shopping

Stay Protected Online!

Safe Shopping

Stay Protected Online!

With Safe Shopping service from Crédit Agricole, you are securing your Online Purchases by using a password to protect your Visa Crédit Agricole card(s) against any unauthorized usage through Verified By Visa.

How To Get The One Time Password?

A onetime password will be sent via SMS to your registered mobile number while performing your online purchase transaction.

Upon performing an online purchase transaction with any of Crédit Agricole Visa Cards, a Crédit Agricole branded screen will be displayed accordingly:

  • A password will be sent immediately via SMS to your registered mobile number
  • Use the password to authorize this transaction
alarm-02      You will receive different password with every online purchase transaction on your registered mobile

To view the terms & conditions, click here

To view the FAQ click here

Important Notes:

  • The service is currently available for Crédit Agricole Visa Credit & Debit Cards “Primary & Supplementary“
  • For the Supplementary card transactions, the SMS containing the password will be sent to the primary card member registered mobile

Terms & Conditions apply.

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