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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Taقsit Service

Buy it all… pay in small

Purchase Taقsit

Buy it all… pay in small

Now you can afford buying everything from anywhere in the world! With Crédit Agricole Taقsit Service, enjoy splitting big ticket size purchases to equal installments.

Whether paying school tuition fees, summer trips or buying anything fancy to your delight, Taقsit service offers you a wide range of different plans up to 60 months with low interest rates to choose from what suits you best.

Features & Benefits:

  • Split purchase transactions on equal installments from 7 to 60 months
  • Minimum purchase spend to be switched to Taقsit service EGP 3,000 at no maximum
  • Service valid for all purchases that took place within the same month of the purchases
  • Possibility to select the preferred repayment plan from 6 plans:

New interest rates applied to new Taksit requests starting from Sunday, 5th January 2023.

Type 7Months 13 Months 24 Months 36 Months 48 Months 60 Months
New Annual Takseet Interest Rates 33.60% 33.60% 30.00% 30.00% 30.00% 30.00%
New Monthly Takseet Interest Rate 2.80% 2.80% 2.50% 2.50% 2.50% 2.50%
  • New rates are effective on Installments processed starting from 28th March-2025
  • Request can be initiated through the Call Center 19191 (24/7) & Banki Online
  • Primary Card member is the only person who can request Taksit service
  • Available for all Credit Card types (Classic, Gold, Platinum & Infinite)
  • Not limited to specific list of merchants
  • No minimum or maximum for number of requests
  • Applicable for local and international purchase transactions
  • Applicable for purchase transactions performed by supplementary cards

To know more about Taksit Service terms and conditions click here