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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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ACH Direct Debit

Fast And Convenient Collection Cycle

ACH Direct Debit

Fast And Convenient Collection Cycle

If your business has frequent or recurring collections, you can instantly subscribe to our advanced cash management tool

ACH Direct Debit, which processes the transactions as a pull of funds from accounts & held in other banks. Simply obtain your customers’ authorization and let us automatically collect your proceeds from your designated customers’ accounts.

With this tool, you can get an acknowledgment for successful fund movements, in addition to requesting retries for those incomplete settlements due to insufficient balances.

ACH Direct Debit is a fast and convenient way to give your collection cycle a real boost.









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