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Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here
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ACH Direct Debit

Fast And Convenient Collection Cycle

ACH Direct Debit

Fast And Convenient Collection Cycle

If your business has frequent or recurring collections, you can instantly subscribe to our advanced cash management tool

ACH Direct Debit, which processes the transactions as a pull of funds from accounts & held in other banks. Simply obtain your customers’ authorization and let us automatically collect your proceeds from your designated customers’ accounts.

With this tool, you can get an acknowledgment for successful fund movements, in addition to requesting retries for those incomplete settlements due to insufficient balances.

ACH Direct Debit is a fast and convenient way to give your collection cycle a real boost.









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