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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions
Floating Time Deposits In Dollar & Euro

Maximize your savings

Floating Time Deposits In Dollar & Euro

Maximize your savings

Book your Time Deposits Floating Interest for 1 year up to 3 years at a minimum of 10,000 $ or €, to enjoy competitive quarterly interest rates.

Features & Benefits

  • Offered in Dollar & Euro for individuals & corporates
  • Investment periods range from 1 year up to 3 years
  • Attractive quarterly floating interest rates based on SOFR/ ESTR rates + Markup %
  • Minimum balance: USD 10,000 or Euro 10,000
  • Can be used as collateral for OVD at preferential rates
  • Time Deposit can be automatically renewed at maturity
  • 24/7 accessibility to your account through Phone Banking and Online Banking

Required Documents

For new customers:

  • Copy of National ID Card (Passport for foreigners)
  • Recent utility bill
  • Account opening form
  • Application form for the Time Deposit

For existing customers:

  • Visit the nearest branch and fill an application form.

T&Cs apply.

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