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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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banki Mobile

Now, with banki Mobile by Crédit Agricole, the new banking application on mobile or tablet, managing your accounts & cards has never been easier. You can login to your accounts and cards from anywhere around the world and at any time, enjoying optimum security.

And now, it comes with new features!

banki Mobile application supports Android versions starting 6 and newer, It also supports iOS versions starting 10 and newer

The application is available for download through: