How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
Access all questions

Integrated Sustainability Reports

CRÉDIT AGRICOLE EGYPT’S INTEGRATED REPORT

Crédit Agricole Egypt was the first bank in Egypt to follow the Integrated Reporting (IR), the most advanced reporting framework and in compliance with the Global Reporting Initiative (GRI) in its sustainability reporting.

Under each theme of the bank’s sustainability reports, CAE highlights its strategic journey and its notable milestones accomplished in delivering value to customers, shareholders, and society.

The reports reflect the progress made in creating value and driving positive impact in the areas of sustainability and responsible business practices, guided by the CA Group’s overarching vision and strategic direction.

Crédit Agricole Egypt’s IR reports take you in a journey to explore:

  • CAE Governance structure
  • CAE Sustainability Approach
  • ESG Framework (Environmental, Social, and Governance)
  • Value Creation

Click here to read Credit Agricole Egypt’s Integrated Report 2017 – 2019

Click here to read Credit Agricole Egypt’s Integrated Report 2020 – 2022

Click here to read Credit Agricole Egypt’s Integrated Report – 2023

Click here to read Credit Agricole Egypt’s Integrated Report – 2024