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Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here
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Availing all CAE digital platforms

Embarking on switching to digital payment methods instead of cash, especially during this pandemic, CA Egypt has launched a double purpose campaign to encourage customers to use digital channels “banki platform” in performing their financial transactions.

Using digital platforms will ensure the customers’ safety and avoid congestion of branches with customers. At the same time, CA Egypt donates EGP 1 to CSR initiative per each banking transaction carried out electronically in order to support daily-wage workers who have been severely impacted by COVID19.