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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Banking sector promotion

As Crédit Agricole Egypt longed for thanking all the bankers who are working till the last second catering customers’ requests,

banking sector promotion is launched. The promotion includes special cash loan interest rate up to 7 years with 0% admin fees and HDBC as well as 50% DBR. The loan amount is up to EGP 750 K.