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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Staff fundraising campaign

The bank’s staff got their share in giving back to their community through staff fundraising campaign that aimed to purchase full medical protection kits for the medical teams in quarantine hospitals and safeguard them against COVID-19.

In return, CA Egypt has doubled every EGP donated. By the end of the campaign, CA Egypt staff and the bank were able to provide healthcare workers with 1,500 medical protection kits.