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Frequently Asked Questions

No prior reservation is required

Unlimited free access throughout the calendar year

Present your membership QR code to the lounge staff

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.

Applying precautionary measures

Hammering on Crédit Agricole Egypt’s staff wellbeing, several precautionary measures were taken:

  • Distributing masks and gloves on staff
  • Maintain social distance
  • Placing signs for social distancing at elevators
  • Security guards check staff temperature using non-contact thermometers everyday
  • Secure proper hygienic workplace through intensive regular cleaning with a minimum 3 times a day.
  • Hand sanitizer’s gels are available
  • Favor digital communication: videoconferencing, teleconferencing instead of physical meetings
  • Limit local trips and stop international trips
  • Reduce commuting between branches and head office and between branches and branches as well
  • Stop all activities and training for mass number
  • Limit meetings and receiving outside visitors for Head office
  • Stop food delivery to the bank’s premises
  • Equip cash staff with sanitization
  • Avail resident doctor in the Head Office to check staff upon need
  • E-leaning awareness course about COVID-19
  • In order to ensure the safety of staff who are working at head office building and avoid congestion, smart working solution was implemented and staff started working remotely.