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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Community Schools

Knowing that education is an essential tool, that helps people to develop themselves even acts as a shield to what tomorrow holds, CAE has sponsored 191 community schools in upper Egypt that provide education to around 6000 students.

  • Community schools offer an education to children aged 9 to 14 in rural areas with low population that the government cannot  Upon the fact that the government has to have 500 students ( +) to establish a normal school
  • The bank is financing the upgrade of the classrooms, providing desks, and chairs as wells as the running cost of schools
  • Crédit Agricole established from scratch 5 new schools in Assiut Governorate in addition to its running operation cost
  • Staff members from the branches in upper Egypt have been particularly involved in field visits to the schools