How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
Access all questions

Hospitals support

Hospitals support

Abul Reech Children Specialized Japanese Hospital: A MEGA PROJECT

A mega project with Abul Reech Children Specialized Japanese Hospital worth EGP48 Million to renovate, upgrade and redesign existing 3 operation rooms with the addition of a fourth room and increase the capacity of the patients of children.

The renovation of these rooms will make them at the highest international hospital level codes and will provide a space for  isolation areas to keep children with immunodeficiency in isolated places.
Currently, the number of operations is approximately 2,142 operations annually. The hospital is seeking to reach 3000 operations annually free of charge after the development and addition of the fourth room.

CAE Foundation for Development will lead the fundraising campaign where a special account will be opened for that purpose at CA.

CA Egypt Foundation for development purchased an Intraoperative ultrasound device to be used in brain tumor surgeries for children. Number of beneficiaries reached around 1000 child annually.

Kasr El Einy Main Hospital

Purchasing an Ultrasound diagnostic system for Liver transplantation operations. Number of beneficiaries annually is about 1800 patient.

Children Cancer Hospital 57357

To contribute on the media advertisement campaign during the month of Ramadan which has a significant effect to attract a huge number of donors for the hospital to serve the ill children. Average number of beneficiaries around 500 patients.