How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
Access all questions

Enhanced Payroll Transfer System

Dear Valued Customer,

Crédit Agricole Egypt is thrilled to introduce the enhanced Payroll Transfer System in its new format. This service enables you to proceed with all salary transfers seamlessly, anytime and anywhere.
You can now disburse your employees’ salaries at your convenience, 24/7, including weekends and holidays.
Employees will be able to withdraw their salaries anytime through all Crédit Agricole ATMs.

What’s new in features?

  • 24/7 instant Payroll transfers for internal transfers (outgoing & FCY terms and conditions applied)
  • Validation on corporate account balance before transferring the payroll batch
  • Uploads employee information on banki Payroll, direct from the bank side
  • Enables corporate maker and checker to reset their password
  • Notifies the company contact person with batch status
  • Bilingual system (English & Arabic)
  • New customized reports

Training Session Time Slots:

For any further assistance, please do not hesitate to contact us on:

close