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Frequently Asked Questions

No prior reservation is required

Unlimited free access throughout the calendar year

Present your membership QR code to the lounge staff

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.

Settle your credit cards dues in other banks

  • This Transfer is free till further notice
  • To activate your token click here:
  • Steps to transfer to other cards in other banks inside Egypt:
    • Choose “Transfers/Payments”.
    • Then choose “banks inside Egypt”.
    • Click “from” and choose your account number.
    • Then click “to” and choose “banks inside Egypt”.
    • Then fill in all the required fields & add the card number in the account number field.
    • Then add the amount.
    • Press “continue” & choose transfer/payment reason.
    • Enter the “TOKEN” & press confirm”.