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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Fawry Payment Through banki Mobile

Steps to make Fawry Payments:

  1. Choose “Fawry Bill Payments”
  2. Click “From” and choose the account number to pay from
  3. Click “To” and choose “Bills”
  4. Click “Pay/Add new bill”
  5. Select Billers and Fill in all required fields.
  6. Choose “Save & Pay” to add them as Favorites.
  7.  Enter Amount required.
  8. Check payment details in confirmation screen and click “Confirm”.
  9. Enter token and click continue.