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Frequently Asked Questions

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Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.

No prior reservation is required

Unlimited free access throughout the calendar year
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Housing Finance Program – 3%

Personal Documents

Income Documents

Egyptian Employee (Crédit Agricole Egypt Payroll customer )

  • HR letter waived

Egyptian Employee (none Crédit Agricole Egypt Payroll customer)

  • Original HR letter addressed to Crédit Agricole Egypt dated and stamped
  • Original bank statement for the previous three salary transfers (stamped and signed)

Employed with no salary transfer (with cash payment)

  • Original HR letter addressed to Crédit Agricole Egypt dated and stamped
  • Original salary slips of the last three consecutive months stamped and signed stating the applicant name, income, hiring date and his title

Business Owners

  • Original bank statement for the previous twelve-month salary transfers (stamped and signed)
  • Commercial register (issuance date within the past three months)
  • Valid tax card
  • Company’s establishment contract \ company article of association and any updates

Professionals

  • Original bank statement for the previous twelve-month (stamped and signed)
  • Valid tax card
  • Profession Permit
  • Syndicate membership card

Medical Sector

  • Syndicate card + operating license or establishment license
  • Valid tax card
  • Chartered accountant certificate with net\ gross income
  • HR letters from hospitals (if applied)
  • Chartered accountant \ syndicate card
  • Copy of CBE registration to the charted account (if available)
  • Physiotherapist:
    • Syndicate card + operating license or establishment license
  • For Lab Owners and Veterinarians
    • Operating license or establishment license
    • Official extract of medical chemists – Ministry of Health and Population
    • License issued by the Ministry of Health and Population for a medical laboratory

Pensioner or Beneficiary

  • Copy of pension slip issued from social insurance or bank statement showing the pension transfer ( Pension must be transferred to Crédit Agricole Egypt)

Unit Documents

Registered Unit

  • Copy of unit registered contract
  • Unit real estate tax
  • transfers for and by the seller (Form 19) – Available at the Real Estate Registration Authority in whose jurisdiction the property is situated – Dates as from the date of the registered contract – The Customer has to bring it and revised by Legal Department – This is in order to verify that the property is in the seller’s name and has not sold or mortgaged it
  • Copy of seller valid national ID or passport
  • WGS 84 form

Unit eligible for registration (Buying from the Land Owner)

  • Copy of land registered contract for land (from seller)
  • Certified copy of building license for the property
  • Declaration of the units allocated share in land plot
  • A certificate of real estate ownership transfers for and by the seller (Form 19) – Available at the Real Estate Registration Authority in whose jurisdiction the property is situated – Dates as from the date of the registered contract – The Customer has to bring it and revised by Legal Department – This is in order to verify that the property is in the seller’s name and has not sold or mortgaged it
  • A certificate from the Real Estate Tax Authority in whose jurisdiction the property is situated – This certificate must be in the seller’s name as in the ownership contract (in order to allow the transfer of ownership in the Customer’s name) – To be provided by the seller or a certificate indicating the non-existence of real estate taxes to date
  • WGS 84 form
  • Copy of seller valid national ID or passport

Unit in new urban communities (Buying from the Land Owner)

  • Land allocation
  • Building License
  • Authority in whose jurisdiction the property is situated – This certificate must be in the seller’s name as in the ownership contract (in order to allow the transfer of ownership in the Customer’s name) – To be provided by the seller or a certificate indicating the non-existence of real estate taxes to date
  • Non-objection certificate to mortgage the building issued from the relevant authority/entity
  • Copy of seller valid national ID or passport

Unit in a compound allocated by New Urban Communities Authority  (NUCA) or the Tourism Authority

  • Land preliminary contract
  • Land allocation ministerial decision
  • Land financial current status
  • Commercial register (issuance date within the past three months)
  • Tax Card
  • Article of association and its amendments
  • A certificate of real estate ownership transfers for and by the seller (Form 19) – Available at the Real Estate Registration Authority in whose jurisdiction the property is situated – Dates as from the date of the registered contract – The Customer has to bring it and revised by Legal Department – This is in order to verify that the property is in the seller’s name and has not sold or mortgaged it.
  • Unit preliminary contract
  • Building License
  • Copy of seller valid national ID or passport

Unit in a compound in NUCA (within the approved list in CAE)

  • Unit preliminary contract
  • Copy of seller valid national ID or passport