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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Board Committees

Audit Committee

Crédit Agricole Egypt’s Audit committee ensures the strict adherence to the banking laws, governance and Group regulations. In addition, it ensures the respect of the bank’s internal policies and procedures. The Committee’s mandate is to ensure a high level of clarity, transparency and reliability of all financial statements.  The Committee maintains a close relationship with the bank’s auditors internal and external, audit, compliance, risk and financial matters.
The Audit Committee presents recommendations to the Board of Directors for approval.

Risk Committee

As per the Bank’s Governance Regulations, the objective of the Risk Committee is to assist the Board of Directors in fulfilling its oversight responsibilities in respect to business risk and the relevant control processes, the profile risk. This committee is also mandated for risk management, reviewing risk policies and presenting recommendations to the Board.

Governance, Nomination & Remuneration Committee

The purpose of the Governance nomination and remuneration committee is to assist the Board in matters relating to its composition, structure, policies and processes. It also supports the Board to meet all relevant legal and regulatory requirements and to achieve global corporate governance best practice standards. The committee is also mandated to facilitate the Board and management’s objective of increasing the long- term value of the Bank. The committee assists in actions of and determination of remuneration for Senior Management and Board Members.