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Frequently Asked Questions

No prior reservation is required

Unlimited free access throughout the calendar year

Present your membership QR code to the lounge staff

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.
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General Management Committee

Name Title
Mr. Jean-Pierre Trinelle Managing Director (Committee Chairman)
Mr.Amir Hakim Chief Operating Officer
Mr. Ravinarayanan Iyer Chief Financial Officer
Mr. Franck Flament Chief Risk Officer
Mr.Ashraf Abdel Wahab Head of Capital Markets Institutional Banking
Mrs.Hala Ragab General Counsel  & Corporate Secretary
Mrs. Marie-Therese Nagy Chief Human Resources Officer
Mr. Christophe Clevenot Chief Strategy & Transformation Officer
Mr.Hesham Helmy Audit Head
Mr.Maged Tammam Chief Information Officer
Mrs.Nevine Shoukry Head of Proximity Banking Distribution
Mr.Mahmoud Samir Head of Capital Markets Sales
Mr.Amr Fathy Head of Compliance and Financial Security
Mr. Amir El Feky Head of Bank Operations
Mrs.Maggy Sakr Head of Multinationals
Mr.Samir Izerouine Head of Proximity Banking Support Optimization
Mr. Ahmed Essam ElDin Head of Corporate Banking
Mrs. Nevine Roushdy Head of TOP
Mrs. Marian Kaisser Head of Marketing, Development Innovation