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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Financial Information

ISIN Code EGS60041C018
Reuters Code CIEB.CA
EGX Listing Date 3/7/1996
Issued Capital 6,000,000,000
Paid Up Capital 5,000,000,000
Number of Shares 1,250,000,000
Nominal Value 4
Currency EGP
Financial Year January 1st to December 31st
Investor Relations “Principle” Mr. Ravinarayanan Iyer
Telephone: (+20) 2 2605 0541
Email: Ravinarayanan.Iyer@ca-egypt.com
Investor Relations “Alternative” Mrs. Hala Ragab
Telephone: 23224230
Email: hala.ragab@ca-egypt.com
External Auditors Khaled Alrabat
MAZARS – Mostafa ShawkiWael Sakr
PricewaterhouseCoopers Ezzeldeen, Diab & Co.
Subsidiaries and associates Egyptian Housing Finance (EHFC) Subsidiary