Online Services
Become a customer

Teller – Branches

Sales

– Promote and sell full range of products / services to current and potential customers at the counter via creating leads / referrals on a daily basis.

– Spot and handle all cross-selling opportunities for opening account to beneficiaries of cheques or transfers.

Quality & Service

– Receive and process cash / cheque deposits from customers.

– En-cash Bank cheques or withdrawals, coupon payment and mutual fund dividends / breaking to customers .

– Pay funds against manager cheques / certified cheques.

– Buy / sell foreign currencies and travelers cheques.

– Issuance of Manager cheques, Bank Drafts and Certified cheques.

– Affect outgoing transfers as per clients instructions and within the set regulations.

– Accept transfers from / to main vault and other Branches.

– Receive, check and prepare all  postdated ,clearing  and collection cheques, before sending to the Center.

– Verify customers’ signatures within limit and obtain proper verification for over limit.

– Process special instructions concerning TDs.

– Promptly and efficiently handle escalated customer issues and feedback.

CBE, Compliance, Audit, Procedures

– Prepare all required lists of old record.

– Prepare Cash Reports.

– Ensure implementation of all Bank policies and procedures as per set limits and given signature authority.

– Ensure abiding to Bank policies, procedures, KYC and all related Compliance regulations and procedures.

– Bachelor degree.

– Service quality oriented.

– Time management and organizational skills.

– Strong follow-up and monitoring mechanism.

– Team work spirit and staff development skills.

– Customer service oriented and cross selling skills.

– Facilitate Procedures (CBE + Compliance).

– Operational experience and high control level over the cash area in line with compliance & CBE directives.

31 Jan 2017

31 Dec 2017

1550





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EMPLOYMENT RECORD

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I certify the information given in this application is true and complete : I understand any misleading information, falsfication, or willful omission is sufficient reason for refusal of or dismissal from employment. I further understand that final confirmation of employment is subject to physical examination, a check of references, verification of the facts set forth above, as well as review of my performance during an initial probationary period