Our ATM and Branches
Our standard branch operating hours during Ramadan are from 9:00 AM to 2:00 PM, Sunday to Thursday. However, our branch in Alex Bay has adjusted hours:10:00AM to 2:00 PM.
How can we help you ?
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Frequently Asked Questions
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- Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
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- To view the steps click here
- To view the steps click here
- Now you can change your registered mobile number with no need to visit the branch.
- To change your mobile number instantly click here
- We will send you all communication> and transaction notification on your new mobile number
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- You can now submit an ATM dispute request using banki Mobile at any time from anywhere in a few seconds and you will no longer need to visit the branch!
- For the steps click here
- You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
- View steps click here.
- Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here
