Our ATM and Branches
Our standard branch operating hours during Ramadan are from 9:30 AM to 1:30 PM, Sunday to Thursday. However, our branch in Alex Bay has adjusted hours:10:00AM to 2:00 PM.
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Frequently Asked Questions
- Once eligibility condition meets, customers will enjoy unlimited lounge visits
- The eligibility is calculated based on a rolling 90-day period, not linked to calendar quarters. It is dynamically calculated based on the latest international transaction date.
- Customers are advised to perform the required international transaction at least 5 business days prior to the lounge visit, to ensure the transaction is settled and posted successfully.
- To enjoy lounge access, customers must spend a minimum cumulative international transaction value of USD 5 using their credit card within the 90 days prior to the lounge visit.
Customers can verify their eligibility through the Visa Airport Companion application The application will:
- Automatically calculate the 90-day eligibility period, and
- Confirm whether the customer meets the required spending criteria and will be reflected on the eligibility status whether Locked or unlocked.