- Credit Agricole Egypt

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Frequently Asked Questions

Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
Each cardholder must meet the required international spend condition independently to qualify for the benefit.

Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.

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Use your existing banki Mobile credentials to log in:

Same username, password, and challenge answer.
Access saved beneficiaries and favorite bills.
Use the same soft token (Entrust identity guard) to secure your transactions.

Access banki Lite to enjoy our services:

Change your mobile number without visiting the branch.
Reset your login credentials (username/password/Challenge answer) if forgotten
Transfers to other banks in Egypt.
Submit ATM dispute claims for incomplete ATM transactions.
Apply for installment plans on your credit card purchases with Taقsit service.

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